Manassas runs its own electric utility. Report an outage 24 hours a day at 703-257-8353 and check the city's outage map. Dominion and NOVEC numbers too.
Last checked Oct. 19, 2026. Numbers and links come from the City of Manassas Electric page and utility services page, Dominion Energy and NOVEC.
If the power goes out in Manassas, call the city’s 24-hour operations center at 703-257-8353. The City of Manassas runs its own electric utility, so city customers report outages to the city, not to Dominion Energy. To see who else is out, check the city’s utility outage map. The same after-hours number handles water, sewer and public works emergencies.
Who to call
You get your power bill from Report an outage City of Manassas 703-257-8353 (24 hours); outage map Dominion Energy 866-366-4357; Dominion outage page NOVEC Online, by text or by phone through the NOVEC outage center; main line 703-335-0500 Downed line or anything sparking 911, then your utility
Help the city find your outage
The city tracks outage calls with an automated phone system that matches your phone number to your service address. Many homes no longer have a landline, so the city asks customers to add their cell phone number to their utility account. With your number on file, the system can locate your address when you call 703-257-8353, and the city says it can respond more quickly.
Before you call
- Check your breakers. If only part of your home is dark, it may be a tripped breaker.
- Look at the outage map. If your area is already shown, crews know about it, but reporting your own address still helps.
- Ask a neighbor. If their lights are on and yours are off, the problem may be the line to your house. Report it.
- Stay away from downed lines. Assume every fallen wire is live. Call 911.
How reliable is the city’s power?
The city says its electric service had a year-to-date reliability rating of 99.988% in 2024, as reported in the U.S. Energy Information Administration’s industry report, and ranked second in Virginia on three reliability measures that year.
Starting or moving electric service
City utility customer service handles electric, water, sewer, stormwater and trash accounts. New customers need a completed application, valid identification and a deposit (which a passing utility credit check can waive). Applications can be made in person at the Public Works building, 8500 Public Works Drive, by email to cs@ci.manassas.va.us, or by fax. Customer service: 703-257-8219. Pay a bill online. More in our moving to Manassas guide.
Storms and weather
The National Weather Service office in Sterling, Virginia, issues storm, wind and winter weather warnings for Manassas; see its forecast for the city.
- Generators: run them outdoors only, away from windows and doors, and never plug one into a wall outlet. Carbon monoxide kills.
- Food: keep the fridge and freezer closed as much as you can.
- Medical equipment: if someone at home depends on power, have a backup plan before storm season.
Other numbers
| Need | Phone |
|---|---|
| Water main break or sewer backup, after hours | 703-257-8353 |
| Streetlight out (city) | Public Works, 703-257-8378, or the service request portal |
| Gas leak | Leave the building, then call 911 and your gas company |
| Call before you dig (Miss Utility) | 800-552-7001 |
Related: who to call at City Hall and road construction and closures.
Frequently asked questions
Who do I call for a power outage in Manassas?
Call the City of Manassas 24-hour operations center at 703-257-8353. The city, not Dominion Energy, supplies electricity inside the city limits.
Is there a power outage map for Manassas?
Yes. The city’s utility outage map at manassasutilities.org:7576 shows where customers are out.
Who supplies electricity in Manassas, Virginia?
The City of Manassas runs its own electric, water and sewer utility for customers in the city. Some nearby addresses outside the city line are served by Dominion Energy or NOVEC; your bill shows which.
How do I report a Dominion Energy outage near Manassas?
Dominion Energy customers can call 866-366-4357 or use Dominion’s online outage map. NOVEC customers can report online, by text or through the NOVEC outage center.
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